Reolink go plus behind firewall

[user_692864088391837_692864088391837]

Good morning,
we want to set up reolinks go plus on battery for our company. we have one in test, everything works except the windows client part. we are unable to connect the camera with its UID because we are behind a firewall. the documentation says the udp port is random and the camera does not have DDNS. how can we use the reolink windows client without opening all the UDP ports of our firewall ?

Thank you

[joseph_1979]

@user_692864088391837_692864088391837 Battery operated cams do not have DDNS. Unfortunately the camera opens a random UDP port.

[user_692864088391837_692864088391837]

@joseph_1979 can you tell us the range of teh port used ?

[joseph_1979]

@user_692864088391837_692864088391837 You may ask support on support @ reolink . com