Argus 2 Scheduling problem

[user_884734665736402_884734665736402]

I've been using this camera for the few few years without a problem. Recently I've noticed that I've been getting notifications from the camera when it should be disabled. When I looked at the schduling seems to have gone wild. I try to set it to be active from midnight until 6am via the app...



But when I tap Save and then go back into the schedule screen I see this



I've tried rebooting the camera, leaving the battery out for serveral hours while it recharged restoring it and even doing a full factory reset. The camera firmware as well the the app are fully updated. At this point I'm not even sure if this is a problem with the camera itself or the app. Can anyone help shed some light on this?

[joseph_1979]

@user_884734665736402_884734665736402 Did you update the client? Which version you are using?

[user_884734665736402_884734665736402]

@joseph_1979

The Argus series are controlled exclusively through the iOS/android app which are fully up to date. App version is 4.50.0.16

[joseph_1979]

@user_884734665736402_884734665736402 Only push notification as other settings can be changed through the Windows Client. Can you see if you get the same issue if you enable the same scheduling for email notification?

[user_884734665736402_884734665736402]

@joseph_1979

I had no idea there was a windows client compatible with this camera. I got it installed I tried setting the PIR schedule. It seems to work ok but I'll keep an eye on it. So it looks like this is a problem with the iOS app

[joseph_1979]

@user_884734665736402_884734665736402 it could be the case. So I suggest you to report it to support on support @ reolink . Com

These were the first generation cameras and mostly they use them for 24h rather than a limited time frame.

[user_890148614500524_890148614500524]

@user_884734665736402_884734665736402

I have exactly the same Problem!

Update: It was the iOS App! I became today a new Version of the Reolink App and now it works like before

[joseph_1979]

@user_890148614500524_890148614500524 Follow what we have stated herein and report it to support.