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Constant Video Loss on RLN12W

Discussion About Products

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risrani last edited by
I have had the RLN12W for 1 year now. It worked great util I upgraded to Firmware: v3.5.0.331_24071008.

Since then I am constantly getting <CAMERA> Detected Video Loss. Sometimes it comes in every minute. Its to the point, the NVR is becoming noisy and blowing up my phone with notifications at night.

Thoughts?
- Has anyone dealt with this and come up with a resolution?
- Is it possible to roll back the firmware?
- Is there someone on the ReoLink team that is willing to work with me to actually fix this?
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Joseph Global Moderator @risrani last edited by joseph_1979

@risrani_660697694090295 I suggest you to contact support on support @ reolink . Com. I don't have that NVR and so can't help.

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