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    Solar tracmix issue

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    • Office_828784045088998
      Office last edited by

      Reolink tracmix solar.

      does anyone have an issue with the bottom wide angle lense zooming in on its own?

      what I mean is if I open the cam in the app the bottom lense is always zoomed in so I zoom it back out but if I open the app it’s zoomed back in again. No mater what I try it continues to do it.

      my other Poe trackmix and wifi trackmix don’t do it!

      any suggestions?

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        • joseph_1979
          Joseph Global Moderator @Office last edited by

          @office_828784045088998 I have only the powered WIFI TrackMix and it won't do that as you stated. Perhaps you can take it up with support.

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