Video-files contain not full video

[user_905557223534806_905557223534806]

Hi,

I use a Reolink Duo 2 WiFi camera (v3.0.0.3471_2406116464) which works greats. Inserted a SanDisk 64 GByte SD-card.
I wanted to download the firework of new years-eve. But I found if I download the files via the Windows Reolink-app (v8.17.6), the files contain NOT the whole film.

For example, the filename is "Webcam1-20250101000000-20250101000159"
But the movie is going from: 00:00:00 to 00:01:04 which means 55 seconds are lost!

This reproducable with *EVERY* single file, it's not always exactly 55 seconds, sometimes 20 seconds, sometimes 30 seconds...
A continous film is not possible.

If I watch the replay via app or browser, the data is there and continous. But the downloaded files do not contain everything.

What do I wrong or is there a bug?!

[joseph_1979]

@user_905557223534806_905557223534806 Never encountered such issue. Can you install VLC (freeware) and go to Tools/media information and click the stats tab? Paste it here. What is the duration indicated on the lower bar of VLC?

[user_905557223534806_905557223534806]

@joseph_1979 VLC says "01:04", the filname is "Webcam1-20250101000000-20250101000159.mp4".
The last second of the timecode (date/time in video itself) is "01/01/2025 00:01:04 WED".

But as told, its not this single file, all files are affected.