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    Connecting cameras to new lap top

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    • John Williams_475020431753444
      John Williams last edited by

      I have 7 reolink cameras. I use the app on wimdows 10 desk top computer and my android phone, all works great.
      I bought a new lap top with windows 11, installed your app on laptop. I can't connect to cameras. App doesn't have a sigh in screen.

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        • gadgetboyatl_388031957971170
          gadgetboyatl @John Williams last edited by gadgetboyatl_388031957971170

          I have 7 reolink cameras. I use the app on wimdows 10 desk top computer and my android phone, all works great.
          I bought a new lap top with windows 11, installed your app on laptop. I can't connect to cameras. App doesn't have a sigh in screen.

          I have a similar issue but a little different. my Android phone app works fine. I've reset all my cameras and assigned a new password a couple weeks ago. all working well now. I installed the client to my windows 11 laptop and it recognizes all four of my cameras; however, it keeps telling me that my password is wrong although I know it's the same one I used when I set up my Android. if I have to reset all my cameras again then I'll run into the same problem on my Android phone. has anyone else dealt with this?

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          • gadgetboyatl_388031957971170
            gadgetboyatl @gadgetboyatl last edited by

            @gadgetboyatl_388031957971170 Never mind I found an answer to this issue for me within this thread here is the link
            community.reolink.com/post/24938

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