Connecting cameras to new lap top

[John Williams_475020431753444]

I have 7 reolink cameras. I use the app on wimdows 10 desk top computer and my android phone, all works great.
I bought a new lap top with windows 11, installed your app on laptop. I can't connect to cameras. App doesn't have a sigh in screen.

[gadgetboyatl_388031957971170]

I have 7 reolink cameras. I use the app on wimdows 10 desk top computer and my android phone, all works great.
I bought a new lap top with windows 11, installed your app on laptop. I can't connect to cameras. App doesn't have a sigh in screen.

I have a similar issue but a little different. my Android phone app works fine. I've reset all my cameras and assigned a new password a couple weeks ago. all working well now. I installed the client to my windows 11 laptop and it recognizes all four of my cameras; however, it keeps telling me that my password is wrong although I know it's the same one I used when I set up my Android. if I have to reset all my cameras again then I'll run into the same problem on my Android phone. has anyone else dealt with this?

[gadgetboyatl_388031957971170]

@gadgetboyatl_388031957971170 Never mind I found an answer to this issue for me within this thread here is the link
community.reolink.com/post/24938

[Chopstix]

@john-williams_475020431753444 I am running client 8.17.6 on Windows 11 24H2 21600.3476 without issue. One thing you can try is to temporarily disable the Windows 11 firewall and any 3rd party anti-virus/malware software to see if that is blocking the client. Since the Reolink client is P2P software, it could be getting blocked.