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    • Steve KAPPLER_67414419534
      Steve KAPPLER last edited by

      I am have trouble with the Mac Client. I have the latest version of the client I think 3.4.0.46, but it does not find the Argus when I click on the add device button. Does anyone know if will allow viewing the camera image on a Macbook Air running macOS High Sierra 10.13.4?
      Could someone please post a procedure on how to set up the client to confirm I am setting it up properly?

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      • Steve KAPPLER_67414419534
        Steve KAPPLER last edited by

        I have just installed the latest version (3.4.1.47) of reolink client on my mac & I still get a search devices failed message. This is how I installed it
        1 Downloaded .dmg file from reolink website
        2 Double clicked on .dmg file
        3 Dragged reolink client app into applications folder
        4 Opened reolink client app from applications folder
        5 Clicked on add device button
        6 Add device window opened - Searching device - Search devices failed

        Is this the correct way of looking for the camera, if not please let me know how it should be done.
        I can see the camera in my router.




        Pic-1-1.jpg

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        • Bob_30281727886
          Bob last edited by

          Hi Steve,
          Before you add it to your Mac Client, you need to make sure you already set it up with your phone, did you?

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