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    Motion detected, but not recorded

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    • office_367746991390931
      office last edited by

      I have just installed new Argus 3E with solar panel. I have installed SanDisk 128GB Extreme microSDXC card in it. When someone walks in front of the camera, the reolink app registers that the camera has sensed a person, but no recording is made. If someone walks very close to the camera - say within 4 feet you do get a recording. I have examined all of the settings and made everything as sensitive as possible and all schedules to record all the time. I just did a test, wandering up and down in front of the camera for over a minute, watching the live feed via the reolink app on my phone. The "person detected" icon appeared the screen the whole time I was moving. I then left the area , waited 5 minutes and checked what had been recorded. Nothing had been recorded.I also got no push notification (they are enabled).

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        • joseph_1979
          Joseph Global Moderator @office last edited by

          @office_367746991390931 Even though you are watching it the camera should record if triggered through its PIR. It has to be triggered through the PIR for it to record. PIR range is limited to around 30 feet and detection is impacted by several factors such as temperature, whether crossing or approaching, etc. If you have received a push notification then it should have recorded assuming you enabled it. Try to check the SD on a PC. Whenever you buy SD for cameras always opt for high endurance type.

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