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    Securing nut broken on Elite Floodlight - needs to be much stronger

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    • ReadiesCards_830077087629551
      ReadiesCards last edited by

      At 7:10am this morning the new Elite Flood light camera suddenly moved after being installed 10+ days. On inspection I found the large plastic securing nut had split. While I did the nut using the special spanner provided I would not say I did it excessively.

      Any idea of the thread size or a 3D print to create my own.

      Reolink are asking I send the entire camera back so they can send a new unit, which is a right pain as it is all mounted high up.

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      • paul_321739826311380
        paul last edited by

        I have a similar (perhaps the same) issue. Cracked nut (10 cent item) - See pictures below, Reolink wants me to buy a new camera. Here is what they told me the replacement is: "The size of this component is 60*H86.3MM/M12 thread". But the nut that broke on my mount does not have threads. So I'm guessing it broke in two pieces. Not sure if the info they gave me is helpful to you but I thought I would share.

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          • joseph_1979
            Joseph Global Moderator @paul last edited by

            @paul_321739826311380 I haven't got this model and cannot tell. However, I suggest you to post this at Reddit Reolink. Maybe someone did a 3D design.

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