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    Reolink Windows app 8.19.6 cannot reconnect to cameras after the cameras reboot

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    • Miguel_757048710041829
      Miguel last edited by

      Reolink Windows app 8.19.6 cannot reconnect to cameras after the cameras reboot
      Cameras are 8x RLC-510A and 1x doorbell cam, all connected to an unmanaged switch and recording to SD. All are on the newest firmware.
      Cams are set up to be monitored from a dedicated Windows PC.
      Cam Auto reboot is set to 6am. Each day a random group of cameras does not reconnect to the Windows client after the cams reboot. If I manually reboot a camera from within the app, the client cannot reconnect to it.
      If I check the cams in Android when they're discounted from Windows, they look normal, so I know the cameras aren't the issue. It's the Reolink client.
      I wiped and reinstalled Windows, updating from Windows 10 to 11, to try and fix it, but the exact same issue followed the fresh install. 
      I also switched the computer from Wi-Fi to Ethernet. No change.
      Any help is appreciated.
      Thanks in advance!

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        • joseph_1979
          Joseph Global Moderator @Miguel last edited by joseph_1979

          @miguel_757048710041829 Try to delete one of the camera from the Win client. Exit client and re-run.

          See if the client adds it. If not add it through its UID. I am running this version since it was released on 15 cams and never had this issue. I run the client on both win10 and Win 11.

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