Reolink Doorbell PoE

[trzenaro_866439752466678]

Recently after a rainy day, my reolink doorbell microphone seems to be muffled (IP65??)
It's been 4 days since that, so I don't think there is any chance that this will work unless I find a way to replace it.
I reached out to Reolink support as it is in the warranty period, but from their emails it looks like this will take me nowhere. I gave them all the details and all they are asking is if the firmware is updated, which app version i'm using, If I rebooted the device...

My question is, what is the microphone model, or at least a compatible version that I can replace?
Here is a YouTube video that it is mentioned where the microphones are located at

I went to a technical support center and they told me to look for this microphone on the internet because none of their suppliers had it in stock.



But lol, how will I search with only this pic?

Does anyone know how can I find this mic for replacement?

[joseph_1979]

@trzenaro_866439752466678 Try to post it on Reolink community on Reddit.

[trzenaro_866439752466678]

@joseph_1979 thank you, I'll post there.