RLC-410WS Loses setting after power loss

tommiet

I can configure my RLC-410WS and it works great until a power loss. It will then ask to run the configuration. This is the 2nd RLC-410WS I have had that has this issue. The camera is only 2 months old. Is it me or is this camera a POS?

I can duplicate the issue by setting all my settings and pull the plug on the power, wait about 2 min and plug back in. Open the app on my phone and it prompts me to set the admin password again and runs the initial config.

The picture is great.. Just can't handle the loss of settings all the time. As it worked for about 2 months, seems to be an issue with whatever is saving the settings.

Anyone else?

Carl

Hi, sorry to hear the issue on your camera. Could you please report this issue to the support team and they'd help you to solve it soon.