RLC-410 5MP BOX

[chris a mcclain_50677555908857]

Has anyone else noticed on the RLC-410 5 MP box that it has the improper resolution advertised? It clearly states 3072x1728.
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[juslex_47748032016596]

In fact, in my 410-5MP I received last month it still reads as 2560x1920. This new resolution that appeared in your box is equal to the maximum of 422w. I do not understand how reolink says that both the 410-5MP and the 422w are 5 MP, but with different maximum resolutions. Now we have a 410-5MP with 3072x1728 !! If they could clarify we would thank you very much.
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[Carl_31331526639]

Hi, sorry for that it seems the package used the wrong label. Could you please contact us for a further solution? Thanks in advance for your patience and understanding.