Reolink not found on Windows 10 Firewall

[Steven-UK_115710605533354]

Hi Everyone,

I have a strange one here.

I have managed to install and view reolink on one PC (Windows 7 and the firewall found the app to allow it to pass through the firewall).

But, I have another computer downstarirs, also on a LAN (and wifi if needed), but the firewall on Windows 10 simply does not view the reolink client as an appplication to be able to allow it through the firewall.

When I go to 'allow applications the pass through the firewall', there is no mention of the reolink app.

Has anybody else come across this, or has a solution. It is definitely installed on the PC, but not showing on applications to allow through the firewall.

Any help would be much appreciated.

Regards

Steven

[Carl_31331526639]

You can refer to Allow Reolink Client to Pass through Windows Firewall on Windows 10 to operate. If you still can't find Reolink Client on Windows 10 firewall, please send an email to the support@reolink.com. We will check it for you soon. Thanks.