Manage C1PRO remotely via windows client

mang

Hi all,
I've bought a C1PRO, I can access and manage all features via android apk, even from newtork outside my LAN via internet, so obviously I guess there's a sort of service accessible via wan.
Can I access all services above from esternal network with windows client too without natting anything?
thanks

Cynthia

Has your router connected to the Internet? If you can access the camera remotely via Reolink App, you also can access it with Windows Client. Read on How to Access Reolink Products Remotely to learn more.
If you meet any access problems during the operation, you could send an email to support@reolink.com for assistance. Our support team will check it for you soon. Thanks.

mang

Ok, first of all I can't administer the modem from my provider so I can't nat or port forward anything.

My point is, since I can access my cam remotely from internet via Reolink Android APP why can't I do the same with the windows client and/or web client without changing my network settings?

I.E.: I still can do this with my old cam from Annke attached to my LAN with this portal, of course without port forwarding and DYNDNS: https://mipcm.com/
I plan to replace all my old cams with new reolink ones, but if I can't manage them via internet it'useless. I don't want to be forced to switch to another brand only for this issue.
Thanks

Cynthia

If you don't want to remotely access your camera via port forwarding, you can access it via UID directly following the method I sent to you in the previous reply. Access via the internet is the basic function of the security camera, please don't worry about that. If you have problems, we are willing to help you until all gets resolved.
Our support team will help you via email or phone call within 24 hours. Thank you for supporting Reolink.

mang

Yes, sorry, you were right about this.
I've just missed a step while trying to configure it. Now it works perfectly from remote PC.
Thanks a lot for your help.

Cynthia

You are welcome. Anything we can help, please feel free to contact. Have a nice day:)