Alexa support in Australia

Mario

Hi,

I have been getting quite the run around by Reolink support. It's now been 7 or more emails and they keep stuffing me around asking me questions which have already been answered. The support has really been quite bad.

The issue I have is that I cannot find Reolink Smart Home in Alexa. I live in Australia and bought the cameras after support confirmed via email that these cameras work with Alexa in OZ. I asked the question because I couldn't find the skill and was thinking that there was no support in OZ however I was re-assured by the email. Having said that I still cannot find the skill. If I swap to the amazon.com site I can find the skill no problem so I am starting to think that I may have been misled about the support in Australia.

Can anyone help me please!!

Cynthia

I am so sorry for the trouble caused, Reolink cameras cannot work with Alexa in Australia right now and our development team are working day and night on it, if there is any update about it, we would let you know, thank you!