Could you please kindly send a request to support@reolink.com and they'll help you with the issue. Thanks.
Lag Receiving Notifications
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Starting out with 2 X Argus2 cams. testing first before deciding if this is who I want to invest in. I have both set up and charged and just setting in the house on tables. they will be hung outside the house to monitor.
Testing in the house I notice it takes minutes before I receive a notification of movement on my Samsung Note 10+.
My $20 walmart cams send a notification instantly when they see a movement. so wondering why these are taking 1-3 minutes to hit me with the alert? in some cases longer!
Any ideas, recommendations or fixes?
Don't really want to return them since the starlight tech outside is amazing compared to others. but if I am not getting alerts in a timely fashion. they are no use to me.
Thanks for your time -
Could you please kindly send a request to support@reolink.com and they'll help you with the issue. Thanks.
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Thank you Cynthia, I have sent in an email for support.
- 15 days later
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Hi
I have the same issue.
Did support solve your issue ? - 20 days later
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Same issue here on my Argus PT. Did support resolve the issue? What did they say?
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It's better to send a request to support@reolink.com and they'll help you with the issue.
Thanks.