Need help with web access after Firmware update for my RLN8-410 cameras

susanne2512

I updated the firmware last night to the latest update.

Now we can't access the videos on our phones or computers. I keep getting "User name or Password error."

I deleted the browser cache. Physically reset the cameras. Rebooted the NVR.

Still nothing.

Ideas?

Cynthia

If you log in the NVR with blank password whether you can log in this NVR or not? if still say ”User name or Password error.” error please refer to the link below to reset the NVR to create a new password for the NVR.
https://support.reolink.com/hc/en-us/articles/360003567333-What-Should-I-Do-If-I-Forget-the-NVR-Password-?source=search

Cynthia

If you log in the NVR with blank password whether you can log in this NVR or not? if still say ”User name or Password error.” error please refer to the link below to reset the NVR to create a new password for the NVR.
https://support.reolink.com/hc/en-us/articles/360003567333-What-Should-I-Do-If-I-Forget-the-NVR-Password-?source=search