Creating folders on NAS each day

bigskye

My rlc-410 is programmed to put captured motion events on my Synology NAS, and each camera that I have has its own folder. This 410 is pointed to the folder "Outdoor". In this folder it creates year, month and day folders on its own, but more days that not it also creates a folder Outdoor. I thought, maybe since, say, the day "28" doesn't have the Outdoor folder, it creates one, but it doesn't put the videos into it, just in the "28" folder. Can I stop it from creating unnecessary folders?

Cynthia

Could you please report the issue to support@reolink.com and ask them to help you with the issue? Thanks.

bigskye

Never heard from the support folks, but this behavior hasn't happened in weeks, so maybe just glitches.

Cynthia

Hello Customer, sorry that you didn't receive any reply from our support team, may I know in which email address that you submit the request with? or the name or ticket number. We will check that for you