Did Someone Hack my Motion Zones or Does it Reset Ifself to a Wierd Default

Frankie's House

I set up a couple of reolink camera's and have caught what I suspect to be drug dealing and drops. I've noticed I don't see video at certain times at night or notice something and wonder why the motion detection caught someone leaving but not coming.

I set the motion detection after the first night over a tree because it would set off the the motion detection when it moved. Ever since I miss so much activity overnight, check the settings and the blue area (to block out motion) will be covering most of the screen. What is going on? Is there a way to reset the motion detection?

Cynthia

Sorry for the inconvenience.
Do you mind submitting a request to Reolink Support?
They will help to troubleshoot more quickly.
You may click on this link to send the request: https://support.reolink.com/hc/en-us/requests/new