Twice weekly signal loss on all cameras

hbgilchrist

I bought a 4 camera Reolink RLK8-410B4 system from Amazon. I also bought a 16 port Netlink POE switch. All the cameras (and other devices like an access point) all plug into the switch as does the NVR. About twice a week, I lose signal on all 4 of the cameras at the same time. I know I am not losing house power at that time as I have been there several times when it happened. I did not lose wired Internet so I don't think it is the switch. The switch is unmanaged so I can't really look at logs to see what it thinks happened. I have looked on the NVR and aren't finding a log to review either. Can anyone help me figure out why I am losing signal?

Cynthia

Really sorry for the inconvenience. Could you please send a request to Reolink support team? They will help you to solve the problem soon.
https://support.reolink.com/hc/en-us/requests/new