Save Recorded Data On External Memory - ROOT ACCESS ISN'T ALLOWED!!!

[MeanBigBrother_172968072114399]

Hi. I have a RLC-410-5MP camera connected to a network (without internet access) and I'm using its native client software which I downloaded onto my ACEPC AK2 Mini PC on Windows 10 OS which I purchased a few days ago. What I'm trying to do is get it to save recorded data onto external memory. The issue is the native client software isn't allowing root access and it seems the device is only most effective if you use its native client software. So what do I do to fix it?

There are other solutions for example; expanding internal memory from 60GB to 2TB, but I'm looking to drive down costs for the time being at least. Its a last resort but I've spent so much already.

Any help and advice would be appreciated. Thank you!

[Cynthia_124785627824270]

Hi, sorry for the inconvenience, since this issue is a little complicated, could you please submit a request to support@reolink.com for help?