Email notifications

donrvetter

Hello,
I've had to replace a RLN8-410 NVR due to a lighting strike nearby. With the old unit it would email me alarm notifications using a single email and would keep attaching new pictures and resending the same email up to 100 attachments (very handy, re-click on email and scroll down a little).

Now with the new unit it is sending me a new email for every new notification. I can't figure out or find a setting to configure it back to the old way. With 5 cameras sending separate emails I'm now getting hundreds of emails a day.

I've tried reolink support for the past week but I don't think they understand the issue. They are asking questions like "is the cameras in the sun?" I'm about to replace the system if I can't have the email notifications on.

Thanks for any help.

Cynthia

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