Clear playback on v8 client?

[Rufus_344581740138681]

Hi - I'm running v8.1.18 client on Windows 10 64-bit. I can't figure how to play back videos in Clear mode - playback just appears to be Fluent (i.e low-res) mode. Just viewing real-time video is fine. I can't see any settings for playback quality at all. This unfortunately makes it unusable so I have to stick to v7.

[Cynthia_124785627824270]

hi
Please kindly select the clear mode by referring to the screenshot below.
Any further questions, please kindly submit a request to our technical support team support@reolink.com.

clear-mode.png

[Rufus_344581740138681]

Ah got it. Many thanks!

[Cynthia_124785627824270]

It's my pleasure.
Have a nice day.