Firmware RLC-423 - failure after firmware update

[Vianney Hénon_190088257482994]

Hello,

I wrote to suppor reolink, to find out if there was a firmware for the reolink rlc423 camera with HTML5 support.

Support replied yes, providing me with firmware as an attachment.
IPC_51516M5M.116_20103100.RLC-410-5MP.OV05A10.5MP.REOLINK.pak
I upload this firmware on the camera. The update was done. But now I have a black screen for the live stream.
I then realized that the firmware in question was for a reolink RLC-410.
What can I do to restore my camera to normal operation?
Do you have a download link to an older firmware?
Firmware (V2.0.0.489_1907266_v1.0.0.30) installed before the bad update.
Thank you.
Vianney.
After-Upgrade-firmware-System-info-Reolink-RLC423.png
Firmware.before.upgrade.png
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Email-support-my-answer.png
Live-stream-black.png

[Vianney Hénon_190088257482994]

Solved ! you can remove this post.

[Cynthia_124785627824270]

Glad to hear that the problem is solved!