RLC-420-5MP latest firmware

[ufuk a_361654559883405]

Hi,
i have an:
RLC-420-5MP
Hardware-version: IPC51516M5M
Version v2.0.0.0
Firmware: v2.0.0448_19061408

I am unable to find an updated Firmware (higher than currently used Version) I found some on the Website, but i am unable to upgrade. everytime i receive an unsuccsessful upgrade.

Please Help

[Cynthia_124785627824270]

Updated 2021/11/30:
Hi everyone, for the firmware of the RLC-420-5MP (Hardware-version: IPC51516M5M), you can try to get it from our support team. Please submit a request here, Submit a request – Reolink Support.

Original post:
Please download the firmware here

To upgrade the camera, you can refer to

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This is what I am very concerned about. thank you very much!
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[Cynthia_124785627824270]

You are welcome. Thank you for your support for Reolink!