No playback after DST BST change Argus 2

richard_markham

My Argus 2 has stopped playing back recordings. You can see the recorded events on the timeline but nothing plays. Yesterdays recordings playback fine.

Only change is we switched to BST today. So I assume this is whats causing the issue?

I have checked DST settings etc. Tried moving location timezone forwards and backwards one hour. Live view is fine as is playback of older recordings.

New recordings appear to be being made but just will not play.

Any ideas?

I would assume all Argus 2's have this fault?

Cynthia

Please update the app to the latest version. If it still not works, you can synchronize time to see if it works. Refer to: How to Sync the Date&Time of Your Camera with Your Phone via Reolink App
You can also contact https://reolink.zendesk.com/hc/en-us/requests/new for further help.