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    Argus 2 livestream connect problem when not in same wifi network

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    • SuperCoolStuff_78022497280184
      SuperCoolStuff last edited by

      Intermittent connection when not in the same wifi.

      Reolink I've been talking to you about my 3 argus 2 camera that really really battle to view live stream.

      My internet speed connection are very very good on both ends.

      I love your camera but please please fix this problem.

      Sometimes it does connect but it takes almost 1 min

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      • Carl_31331526639
        Carl last edited by

        Hi, could you please provide your camera's UID and take a screenshot of the system satus to the support team to check? Refer to Check System Status via Reolink App and contact support.

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        • kite_114403343573192
          kite last edited by

          Any updates on this issue? I too have difficult live streaming when I am away from home. I can't stream via WiFi or Cell (4G). It usually takes me 20-30 tries to connect to the live stream. Useless when I receive a motion alert, but can't see what is happening.

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          • Carl_31331526639
            Carl last edited by

            Please send your query to support@reolink.com to help you to troubleshoot. Thanks!

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