NVR won't connect to Reolink Doorbell

[George Winston_462886334173375]

I have a Reolink NVR RLN8-410 Hw # N2MB02, Cfg ver. 3.0.0.0, Fw ver. 3.0.0.93_20120723. I purchased a Reolink Doorbell, which forks fine through your web based App. The camera name shows up in the device list on the NVR, but I am unable to connect to it. I repeatedly get a Connection Failed error. I've tried using the web app, I've tried using the NVR UI, and I've tried with a direct doorbell to NVR connection. Any suggestions? My intention was to be able to record on the NVR and not use a memory card.

[joseph_1979]

@george-winston_462886334173375 You need to upgrade tge fw of the NVR. Check this link https://support.reolink.com/hc/en-us/articles/16279637037081-Which-NVRs-Support-Reolink-Video-Doorbell-PoE-WiFi/

[George Winston_462886334173375]

@joseph_1979 Thank you Joseph, I was able to successfully upgrade to the most recent fw. The NVR rebooted itself and automatically recognized and connected the doorbell. All is well, now.Thanks again.