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I bought 2 RLC-410-5MP that only appear to work in local lan and no connection when on cellular data (there is no UID tag on the camera's), when i try to enable UID in the app/browser/client, it is not there. On the pc in the discovery app the UID is blank, is there a firmware update to fix this?Naamloos.jpgNaamloos2.jpg
Dear Customer, Thanks for choosing Reolink product. For your issue, it's recommended to send an email at firstname.lastname@example.orgOur technical support will help to check the issue. Thanks for your understanding. Have a nice day.
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