Navigation

    Community
     reolink reolink  reolink reolink
    • Search
    • Store
    • Community
    • Support
    • Register
    • Login

    Reolink 411s and Blueiris PTZ not functioning

    Reolink Client & APP
    1
    3
    9
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Guest
      Anonymous last edited by

      Ok, I got my first Reolink 411s camera. I have the registered copy of Blueiris and the latest update to it. I updated the firmware on the 411s to 2.0 something (latest on their web). I have 3 FOS cams and a Starcam. Two of the FOS cams that have the optical zoom work fine. My problem is I can only use the optical zoom with the Reolink software. The zoom buttons in Blueiris do nothing. I can digital zoom but not take advantage of the 4X optical on Reolink. That is one of the reasons I went with that unit. Does anyone have a magic trick I can use to get Blueiris to work with the zoom function? thanks in advance

      1 Reply Last reply Reply Quote 0
      • Guest
        Anonymous last edited by

        I have the same issue and have verified these setting.

        I have multiple 410's and 422's

        the 422's do not respond to PTZ requests and i have tried several config options.

        is there a confirmed set of param's that allow for each Pan - Tilt - ZOOM??

        1 Reply Last reply Reply Quote 0
        • Guest
          Anonymous last edited by

          Hi, please kindly confirm that you have set as the previous reply and still cannot zoom? And only RLC-422 supports zoom but no Pan and Tilt.
          If it is so, please kindly send email to support@reolink.com and they will help you to check it.

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post
          Reolink cloud reolink reolink Reolink cloud reolink reolink

          Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

          Copyright 2021 © Reolink All Rights Reserved.