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Mac app V.8.13.1 - E1's not working

Reolink Client & APP

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simon last edited by

I have 7 cameras - 820, 842 and 1 E1 and 1 E1 Pro. The E1's routinely don't show in the Mac app but do show fine in the IOS app. All I see is a play button. When I click it nothing happens. It says that the camera is connected. All non-E1 cameras display automatically. I tried deleting and adding the cameras again. No luck. Does the Mac client not work with E1 cameras?
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Joseph Global Moderator @simon last edited by joseph_1979

@thetransplant Have a look at https://www.reddit.com/r/reolinkcam/comments/1aljqai/reolink_desktop_mac_app_not_showing_wifi_cameras/

Ensure you have the latest mac Reolink client. You may check at their Download Center.

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