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    Poor quality images from Blue Iris and jpg Snapshot

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    • VirtualPic_11206712601
      VirtualPic last edited by

      When I view my Reolink cameras with the Camera's built in webserver streaming video, I get nice crystal clear images.

      When I use the CGI Snapshot, I get images that are darker and slightly grainy.

      When I use Blue Iris, I get grainy images that become ugly and horrible when the window is made small, such as using the all cameras view. My old 640x480 Foscam cameras have much better looking images in Blue Iris than my HiRed Reolink cameras.

      What can be done to improve the quality when using other viewing methods than the built in webserver?

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      • Guest
        Anonymous last edited by

        Hi, please kindly send the snapshot(state the time day/night) and BI configuration to support04@reolink.com.
        We will check it for your and try to find the solution.

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        • VirtualPic_11206712601
          VirtualPic last edited by

          How do I send the BI configuration? Just screen shots?

          Guest 1 Reply Last reply Reply Quote 0
          • Guest
            Anonymous @VirtualPic last edited by

            How do I send the BI configuration? Just screen shots?


            Yes, just the screen shot. also please kindly provide the encode settings of you camera(reder to below)
            encode

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