I've got about 30 Reolink cameras, and I lose one about every 6 months. Symptom is always the same. Just dead.

Camera won't power on from either 12V adapter or POE.

No IR lights, no LAN link light, nothing.

Happens to all different models.

What is causing this?

You still didn't answer the question...What is the battery used for?

Even though its 1080P the image quality is noticeably better than the 5MP Reolink.

There are still image quality issues with Reolink and BlueIris. My Foscam 720P and 3Mp HIK Vision cameras have a better image in BI than a 4MP Reolink cameras has. I noticed if I drop the Reolink image down to 1080P, I still get the same quality image as the 4MP image, but about 1/3 of the size!

The Reolink image is beautiful inside the Reolink app, but it does not display well in Blue Iris for some reason.

Reolink really needs to figure out why their image quality sucks so bad in Blue Iris.

They also need to release their API!

There also needs to be a way to get a snap shot with the resolution you want, rather than just the default set in the GUI, ie.
curl http://camera/cgi-bin/api.cgi?cmd=Snap&Channel=&RES=1920x1080 or RES=2560x1440 etc.

I configured an RLC-422 for NOIP.COM and it’s not updating the IP of the hostname. I have quadruple checked everything. Why isn’t NOIP updating working? I am using the latest firmware downloaded yesterday.

Earth to Reolink, come in Reolink....Does this feature really work?

I configured an RLC-422 for NOIP.COM and it's not updating the IP of the hostname. I have quadruple checked everything.

Why isn't NOIP updating working? I am using the latest firmware downloaded yesterday.

Where is the disable auto focus feature? I looked everywhere and do not see it.

1) I just upgraded to the lastest firmware w/o resetting and many of my settings, especially pertaining to email where wiped out.

2) I have configured a camera with NO-IP but my no-ip host is not getting updated. There is no "test" button like there is with the email configuration. So I have no idea how often the cameras push an update to no-ip. Is it on a regular interval? Only when a change occurs? There is no way to test or debug this feature.

3) I will look at this.

4) I am having the same Blue Iris issues that everyone else has reported on this forum. There was a good thread on the issue, but search is not finding it now.

5) The attached CGI is in-adequate. It only shows how to grab a snap shot. Reolink needs to document how to do everything possible. We've been waiting more than year for this support. Meanwhile you keep releasing new products. How about making the stuff you have released and are currently selling work first?

Myself and many others have reported issues with Reolink cameras that just don't seem to be getting resolved.  This is severly impacting the use of these cameras.  Since Reolink seems to be ignoring these issues, I'm going to consolidate them here.  Please feel free to comment below and I will update this post as things change.

1. The need to "factory reset" your device every time you update your firmware.  If you have a large number of cameras, this quickly becomes unmanageable.  There should be no need to factory reset your cameras every time you update.


2. The number of Dynamic DNS providers is inadequate


3. Release notes that just say "fixed bugs" is unacceptable.  What bugs have you fixed?


4. The auto focus is touch and gets confused when snow/rain gets close to the camera.  There needs to be a way to disable auto focus and lock in the existing focus.


5. There are a number of issues with Blue Iris, including smearing of the image, poor quality images, and reports that the cameras are ignoring the FPS setting and still sending 30FPS even after setting it to a lower value


6. Reolink has still failed to release an API, which would allow many of us to work around some of the above issues.


7. No way to disable the IR lights.  Reolink has reported this is a hardware limitation.


8. There is no way to weather proof the existing connections.  Reolink does include a poor quality RJ45 shield, but you still have the reset button and AC power adapter cable to deal with.  Obviously these issues would require manufacturing changes.

Maybe this helps.

Thank you!

Hi, guys. Do you mean when you wanna upgrade firmware of IP camera remotely, the time-out problem occurs and upgrade fails? I made this guess based on what you posted here. Anybody can explain why there is a situation like “one of them is on a 1M/100K DSL line”. I think this is quite old-fashioned sys.. Plan to upgrade the connection first?

If I could upgrade the line, don't you think I would?  Not every location in the world has access to fiber connections.