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    Person detection repeated false alarms at night

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    • Blutarsky_820930337951966
      Blutarsky last edited by

      Hello I am using a Reolink cam RLC-833A build 2312052457 Config Version v3.1.0.0 Firmware Version v3.1.0.3016_2312052457
      I have lowered the motion detection to minimum, created no-detection zones, but at night I get person detection false alarms every ten minutes
      This is the camera view, i wonder what is triggering the alarm.
      undefined

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        • joseph_1979
          Joseph Global Moderator @Blutarsky last edited by joseph_1979

          @blutarsky_820930337951966 If you have the recent Android or Win client, enable motion tagging and play the videos in Clear mode. You shall see the object which has triggered the camera.

          Try to disable 'others' or 'any motion' and base your detection on AI objects.

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          • Blutarsky_820930337951966
            Blutarsky @Joseph last edited by

            @joseph_1979 I do have the latest Android app v 4.44, but I don't see that motion tagging setting. Is it because there is no SD card in the cam?

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            • joseph_1979
              Joseph Global Moderator @Blutarsky last edited by

              @blutarsky_820930337951966 it's under detection alarm. You need to watch playback in clear mode.

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              • Blutarsky_820930337951966
                Blutarsky @Joseph last edited by

                @joseph_1979 How do I achieve playback in "clear mode"?? I am a noob and I appreciate your help

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                • user_815477014671509_815477014671509
                  user_815477014671509 @Blutarsky last edited by

                  @blutarsky_820930337951966
                  I often had flying insects at night triggering a motion alert.
                  After setting a minimum object size in the app on my phone, this problem went away for 99%.

                  I could not find a way to do that in the Windows app.
                  Occasionally there are still lightning flashes or a light being turned on or off causing a motion trigger. Perhaps that can be tuned in a similar way, but it's a lot less frequent anyway.

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