Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    Go PT ultra and Verizon SIM card

    Discussion About Products
    3
    7
    1655
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Maz_8193
      Maz last edited by Maz_8193

      I got a Verizon SIM card to add this camera to my Verizon account. It's not data only the SIM card is attached to a phone number. I installed it and initially I was able to get a picture and I could see the SIM card number in the settings under the mobile data. And then it just stops connecting and recognizing the SIM card and I keep going back and forth like that. It recognizes it and connects and then it doesn't recognize it and won't connect. The battery has 100% charge. Suggestions?

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • joseph_1979
          Joseph Global Moderator @Maz last edited by joseph_1979

          @maz_8193

          I don't have any 4G cameras and so I am basing my answer on what I read. However, I know all the details of 4G protocols.

          Check out this link https://support.reolink.com/hc/en-us/articles/900006968183-How-to-import-APN-information-to-Reolink-Go-PT/

          Make sure you type the apn correctly with no spaces as some operators will reject the IMSI attach from the MME side. Others take a default one even you type it incorrectly.

          If you don't know the apn, insert the SIM in your smartphone and check it out. It is sometimes loaded automatically. Ensure that from your smartphone with this SIM, you are able to browse the Internet.

          If you have an AT&T SIM, try it too.

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          • Maz_8193
            Maz @Joseph last edited by Maz_8193

            @joseph_1979 I also have two Eiot Club Sim Cards and I am having the same issue. It connects then it gets disconnected. The battery shows 100% charge even when unplugged from solar. The only way I can get it back up and running again is to connect it directly to a plugged in usb-c (which usually means me bringing it inside) and basically I have to reset it. Even doing that it will take several attempts to get it to actually connect. I will get a picture, put it back where it was and then the same thing ends up happening. So it doesn't actually seem to be related to my Verizon sim because I have this issue with the Eiot Club ones too. So I just did all that again and I have a picture but it stays connected for a bit and then will cr@p out, usually after I've gotten it hung back up. It worked well for about 3 weeks and then this started happening and of course I'm past the Amazon return window so I've spent money on something that will not stay working apparently. ***Edited to add***: I just tried to pull up the camera again after writing this post maybe 20 minutes ago ( it's till on my desk) and it wouldn't connect again UNTIL I plugged the USB cable back in. Then it connects. It's definitely not a sim card issue. Even if I could keep it connected to a USB/power source all the time, I don't think these are meant to be kept plugged in constantly other than with solar and that doesn't keep the connection anyway. $200 paperweight at this point.


            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
            View 2 replies
          • Maz_8193
            Maz last edited by

            Reolink did replace my camera. I only just tried to set it up now because I ended up getting another Ring camera. The camera works (so far) with my Eiot Club SIM card but not with the Verizon SIM. I even tried to use the one from my phone which I obviously know works and no joy. I tried to follow the instructions above for importing APN but my phone doesn't show a username or pw for the card. Just the APN (VZWINTERNET). I'm so frustrated. Ugh.

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
              • joseph_1979
                Joseph Global Moderator @Maz last edited by joseph_1979

                @maz_8193 Normally the APN name (correctly written... no space...see how it is on smartphone) is required for mobile modules. I don't have any Reolink 4G cams and so I can't tell what is the requirement.

                Reply Quote
                Share
                • Share this Post
                • Facebook
                • Twitter
                • copy the link
                  Copied!
                0
                View 0 replies
              • First post
                Last post
              All Categories
              Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
              Never miss Reolink hot deals, news, and updates tailored for you.

              Thanks for your subscription!

              Please enter a valid email address.

              Oops… Something went wrong. Please try again later.

              You are already subscribed to this email list. :)

              Submission failed. Please try again later.

              Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

              Copyright 2025 © Reolink All Rights Reserved.

              Welcome Back!

              Hi there! Join the Commnunity to get all the latest news, tips and more!

              Join Now