Reolink 410 female RJ45 problems

daverev

Hi,
I'm trying to connect a RJ45 female connector to this camera but it's not working.

There is power going to the wire and it works fine with other devices so the issue is with the pinout. I also cut off the reset and power wires off to make the wire fit through the hole in the wall so I'm not sure if that's the issue.

Here's how I did the pinout:
https://imgur.com/a/F8GbxHD

Some help here would be appreciated.

Thanks

Cynthia

Hi Customer, could you please report this issue to the support team: support@reolink.com? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.

Our support team will help you solve it soon. Thanks.