Infinova analog cameras offline on client PC

[msadath_ali_252370484125935]

Dears, please advise, its urgent, we have in LAN, we have two DVR of INFINOVA and all analog cameras. 1 has 15 cameras and 2 has 16 Cameras. and from both DVR's cameras displaying good.
Scenario - from DVR to Windows server 2012 to Client windows 7. windows 7 PC i connected two monitors to see all 31 cameras on client computer. But here sometimes shows all cameras display and 1 offline or sometimes all goes offline and 1 shows display. for troubleshoot, many times I restarted DVR, Windows Server. but nothing happen. due to this we lose recording. Please urgent, it will be very kind of you all.

[Cynthia_124785627824270]

Dear Customer,

It's better to send email to support@reolink.com to follow up the issue.
Our technical support will help to troubleshoot.

Thanks for your understanding.