Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    Issues with establishing a connection to cameras when I am not in my own country

    Reolink Client & APP
    2
    3
    229
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • user_803880777650363_803880777650363
      user_803880777650363 last edited by

      Hello,
      I have 5 RLC-510WA cameras and 1 E1. Everything works fine when I am in my country, but when I go on vacation, the cameras connect very slowly or most often do not connect at all. This happens regardless of whether I have a WIFI connection or a mobile data connection. All cameras are updated, and the applications are also updated. The situation is the same in both applications. The internet speed is always at least 20 megabits, usually around 50 megabits or more. What could be the solution?
      Thanks for help

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • joseph_1979
          Joseph Global Moderator @user_803880777650363 last edited by joseph_1979

          @user_803880777650363_803880777650363 what is the upload speed at the home router and the download speed on your smartphone? Ensure smartphone is on 4G or 5G.

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          • user_803880777650363_803880777650363
            user_803880777650363 @Joseph last edited by


            The phone is always on 4G, and the speed of the internet from the router is 420/63 Mbps; this is more than enough. I also have another brand of indoor security camera, which I can access from anywhere.

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
            View 0 replies
          • First post
            Last post
          All Categories
          Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
          Never miss Reolink hot deals, news, and updates tailored for you.

          Thanks for your subscription!

          Please enter a valid email address.

          Oops… Something went wrong. Please try again later.

          You are already subscribed to this email list. :)

          Submission failed. Please try again later.

          Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

          Copyright 2025 © Reolink All Rights Reserved.

          Welcome Back!

          Hi there! Join the Commnunity to get all the latest news, tips and more!

          Join Now