Monitor position restore

[Telboy_821436367446151]

Dear Reolink.
I recently purchased a E1 Outdoor which is great and meets my needs. I have set 4 monitor points and on occasion the camera will restore to a position approximately 90 degrees off position and I then have to reset. Can you advise please.
Kind regards
Terry

[joseph_1979]

@telboy_821436367446151 Is this the E1 OD Pro? If yes they have released a fw two months ago and would say that the camera never deviated from its monitoring position. Previously I have a manually reset ot every week.

[Telboy_821436367446151]

@joseph_1979 Hi. No mine is the E1 Outdoor. I have to manually reset every week. ??

[joseph_1979]

@telboy_821436367446151 unfortunately the issue of the guard position hasn't been solved on this first generation model. My proposal to support was to disable tracking on this old model. I had one and occasionally I had to manually reset the monitor position.