RLC-520a triggers alerts for masked area
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I have setup my first RLC-520a, activated push notifications and setup the other motion/recording options. One area is masked off to ignore motion but I'm getting notifications and the camera is recording people walking in the area that I've masked.
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Masking is for privacy, you need to go to motion detection and then motion zones.
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That's what I did. Sorry, I got the lingo wrong.
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Please contact our support team at support@reolink.com, and attach the screenshot to show the system information of the camera. Our support team will check if the camera needs to be upgraded.
