My C1 Pro is destroying SD cards

robert lovvik

Hi. My new Reolink C1 Pro has destroyed 2 SD cards after about 2 months of use.
The SD cards suddenly become inaccessible and cannot be read or formatted.
Have tried original SD card from Reolink and Scandisk without this having helped.
Cameras are set up with motion-controlled recording and was not full of footages when they stopped working.
Anybody else having this issue ?

Carl

Sorry for any inconvenience caused to you. Could you please take a screenshot of this post and send an email to support@reolink.com? We will check it for you soon. Thanks.

robert lovvik

Support has an open case on this issue: #164826

Carl

Our RMA team is following up this case now. Sorry for the duplicate Micro SD card problem. Our RMA team will ship the replacement card as soon as possible. If the problem goes on after you test this card, our technical support will provide you a perfect final solution. Thank you for your understanding and patience.

robert lovvik

Hi. Thank you.
This is why I love Reolink cameras. High quality products and very good support

Carl

Thank you for supporting Reolink. If you have other problems in operation, please feel free to contact us for further assistance. Have a nice day