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RLC-511 Constant Reboot

Discussion About Products

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nmarques last edited by

Hello,

I have a RLC-511 that was constantly rebooting. It varied between every couple minutes to several hours. I removed the camera and on my bench, it did the same thing. I replaced the camera on-site and that camera is fine, so I am confident it is not the CAT6 wiring.

I managed to update the firmware on the RLC-511, and it seems stable now. Has anyone seen this behavior before? Perhaps firmware became corrupt? The camera is around 2 years old.

Thanks.
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Joseph Global Moderator @nmarques last edited by

@nmarques_360665167245526 I have the RLC-511WA for 3 years and never had any issue. You know what could be is moisture or corrosion in the reset button. Ensure that you protect it well. Spray and wrap it using weatherproof amalgamated tape.

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