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    Cam not accessible from webinterface/vlc, only after i login via APP

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    • scr44tch_12405577022
      scr44tch last edited by

      Hi

      i have the RLC-410WS firmware v2.0.0.1215_16091802, connected via wifi

       

      when i try to access the webinterface i dont get the login information just a "cant reach url" error

      when i try to acces the stream via vlc and rtsp://xxxxxx:xxxxxxxx@ipaddress//h264Preview_01_main

      i dont get a connection either.

      i have to open the app on my phone wait for connection and then all the above works.

      only after the app connects to the cam, i can access the webinterface and the stream with vlc but only for a certain time, than i have to login via the app again.

      the cam is not setup to record anything or do any motion triggers.

      i just want to watch the cam from time to time

      is the cam in some kind of sleep mode or something?

      how can i fix that? would it help to connect the cam via ethernet cable?

      1 Reply Last reply Reply Quote 0
      • Guest
        Anonymous last edited by

        Hi, please kindly send the url and UID/password of admin of you camera to support@reolink.com then they will help you to check it.

        scr44tch_12405577022 1 Reply Last reply Reply Quote 0
        • scr44tch_12405577022
          scr44tch @Anonymous last edited by

          Hi, please kindly send the url and UID/password of admin of you camera to support@reolink.com then they will help you to check it.



          i rather not,

          i fixed it (kind of) i setup the cam to record to an ftp server (since a picture snapshot feature still isnt available, booo)

          the cam is now accessible all the time

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          • Guest
            Anonymous last edited by

            Thanks for your kindly feedback and we will check it for you. Any other problems you met please kindly keep us informed.

            1 Reply Last reply Reply Quote 0
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