Cam not accessible from webinterface/vlc, only after i login via APP

[scr44tch_12405577022]

Hi

i have the RLC-410WS firmware v2.0.0.1215_16091802, connected via wifi

 

when i try to access the webinterface i dont get the login information just a "cant reach url" error

when i try to acces the stream via vlc and rtsp://xxxxxx:xxxxxxxx@ipaddress//h264Preview_01_main

i dont get a connection either.

i have to open the app on my phone wait for connection and then all the above works.

only after the app connects to the cam, i can access the webinterface and the stream with vlc but only for a certain time, than i have to login via the app again.

the cam is not setup to record anything or do any motion triggers.

i just want to watch the cam from time to time

is the cam in some kind of sleep mode or something?

how can i fix that? would it help to connect the cam via ethernet cable?

[Guest]

Hi, please kindly send the url and UID/password of admin of you camera to support@reolink.com then they will help you to check it.

[scr44tch_12405577022]

Hi, please kindly send the url and UID/password of admin of you camera to support@reolink.com then they will help you to check it.

i rather not,

i fixed it (kind of) i setup the cam to record to an ftp server (since a picture snapshot feature still isnt available, booo)

the cam is now accessible all the time

[Guest]

Thanks for your kindly feedback and we will check it for you. Any other problems you met please kindly keep us informed.