Live feed Preview no longer visible or usable by DVR software
michael.levin last edited by
I have a RLC-411WS camera, outdoors with wifi. It worked for a little while (although my SecuritySpy software generated tons of errors from it every day - the connection wasn't solid, even though my wifi is strong where it is), but all of a sudden, the live view web client is showing a blank screen, and I can't connect to it from any DVR software like I used to. Attached is what I see from my web client - it's up and reachable but no video stream (and no error). I already tried rebooting, unplugging power, upgrading firmware. What do I do?
Bob last edited by
It may be a faulty unit but I can't say for sure. Please contact our support and our agent will help you deal with it. Thank you~