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    Camera's Keep disconnecting

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    • user_772567727153399_772567727153399
      scoclay last edited by

      Hello all. I have 3 reolink cameras (2 RLC-81PA and a RLC-843A). They are connected to a TP link POE switch and a synology NAS NVR which handles the recording and notifications. I can still access the cameras through the reolink android ap because I use the ap for the camera settings and not the synology surveillance station camera settings. At Different times one of both of the RLC-81PA will show disconnected through the reolink ap. I can still see the cameras through the synology surveillance station and i'm still getting motion notifications and the recording is continuing. I have to physically disconnect the network cable from the switch and reconnect it and the cameras are back online through the ap but i shouldn't have to do that every day. I wouldn't even worry about it but since the reolink ap is where i access my camera settings it makes it very annoying.

      anybody else having the same issue?

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        • Len_324585729765520
          Len @scoclay last edited by

          @user_772567727153399_772567727153399 wondering if you got anywhere with this. I've had nothing but problems with 2 843-A cameras that keep resetting for some reason and losing connection. They are on a TP-Link POE switch (I've tried 2 different ones) so I'm wondering if that's where the issue lies? I'm going to try another approach with another switch to see if that helps in any way.

          At first I thought it was an issue with cables, then it's how I stuffed the cables into the smaller hole I drilled for mounting so I've tried multiple different approaches. Sometimes they drop for a day and then come back? Very frustrating.

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        • tomsreolink
          tomupnorth last edited by tomsreolink

          I've got a Synology NAS but don't use it with cams so can't help, but your problem feels like a TP-Link problem. Doubt you have a spare POE switch but if you do of course try replacing it first. Next I might be inclined to set-up an "auto-power-reset" for the POE switch each night and see if that helps. Could do that with e.g. a Kasa power cube you can schedule. A more sophisticated thing would be an MSNswitch which might ping the cams and reset the switch to get it running again. That's all I got...

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          • user_658035729395831_658035729395831
            user_658035729395831 last edited by user_658035729395831_658035729395831

            Did you ever find a resolution to this issue? I’ve been having a similar problem with 2x Duo 3 POEs

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