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IR Lights Keep turning off and on

Discussion About Products

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norfolkbea last edited by

I have 4 Reolink RLC 811a IP cameras.They all have the latest firmware update, have the same settings for lighting, motion detection etc but the last one `I purchased just 2 days ago is turning the IR lighting on and off randomly at night.
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Joseph Global Moderator @norfolkbea last edited by joseph_1979

@norfolkbea_484078649475294 The ambient light is within the threshold of the IR sensor. Follow this link https://support.reolink.com/hc/en-us/articles/14608263489945-How-to-Set-up-Black-White-and-Color-Switching-Threshold-via-Reolink-App/

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norfolkbea @Joseph last edited by

@joseph_1979 Thank you. I'll give it a try tonight but I don't understand why this doesn't happen with my other 3 RLC 811A cams when the ambient light is the same as are the settings. Will let you know how I get on.

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