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    Green colour turn to pink colour need reboot to fix it.

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    • ray33_166551416725661
      ray33 last edited by

      It occurs several time and need to reboot to fix the problem
      WhatsApp-Image-2019-07-15-at-3.18.20-PM.jpeg

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      • Carl_31331526639
        Carl last edited by

        At first, please restore the camera to factory settings for a check. And then, please confirm if the firmware of this camera is the latest version. If not, please upgrade the firmware to the latest one and check if the abnormal image still exists. If the problem goes on, please send an email to support@reolink.com. The support team will provide you a final solution. Thanks.

        ray33_166551416725661 1 Reply Last reply Reply Quote 0
        • ray33_166551416725661
          ray33 @Carl last edited by

          At first, please restore the camera to factory settings for a check. And then, please confirm if the firmware of this camera is the latest version. If not, please upgrade the firmware to the latest one and check if the abnormal image still exists. If the problem goes on, please send an email to support@reolink.com. The support team will provide you a final solution. Thanks.



          Thank you, done restore to factory settings now wait and see.

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