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I'm out of the country and was trying to check my Argus Eco via the App on my mobile, but I keep getting a "connection failed" message, no matter whether my mobile device is connected via a local wifi network or the local mobile network. Does this mean you can't check your Argus Eco when you're overseas?
If the camera is online, we can successfully access the camera no matter it's local network or external network. In your case, it's better to send an email to firstname.lastname@example.orgOur technical support will help you. Thank you in advance.
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